Regeling Medische zorg Ontheemden uit Oekraïne
RMO funds medically necessary care for displaced Ukrainians who meet the scheme’s conditions. We help when registration cannot be found, a bill arrives or there is a dispute about payment or prior authorisation.
Check my RMO situation
RMO: practical guidance
RMO applies to displaced Ukrainians who meet the scheme’s conditions and have a BSN. Healthcare providers normally verify eligibility through their systems and claim the costs directly.
RMO does not require an insurance premium or Dutch deductible. It covers basic healthcare and certain additional care under the scheme’s rules.
A person under temporary protection does not have to take out standard Dutch health insurance merely because they work, but may choose to do so voluntarily.
Where there is no BSN or RMO does not apply, a healthcare provider may in some cases use the CAK route. This is not RMO and has different conditions.
FAQ
Ask them to check your BSN, personal details and date of care. If the problem remains, retain the message or bill; we can help identify the payer and prepare the communication.
Do not ignore it, but first check who it is addressed to, what care it concerns and whether the provider should have claimed through RMO. Record the payment or dispute deadline.
No. Coverage depends on the type of care and the scheme’s conditions, and some aids or procedures require prior authorisation. Check the current official RMO reimbursement overview.
We review the administrative position, letters, bills and deadlines; help communicate with the provider, RMO or CAK; and identify a possible complaint or challenge route. We do not provide medical advice.
Sterke Arm voor Oekraïners
Support for Ukrainians with RMO registration, medical bills, coverage refusals and communications with a healthcare provider, RMO or CAK.
If care is medically urgent, seek medical help first. The RMO administration issue can be addressed in parallel.
